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Complaints Procedure

We welcome compliments, comments, and complaints.

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  • Complaints can be made in writing, by email, by phone, or in person.

  • We aim to acknowledge within 3 working days.

  • A full response will be provided within 28 days.

  • If you are not satisfied, you may escalate to the following:

    • Nominated Individual - William Long (Tel: 0121 406 7607)

    • Commissioning Local Authority

    • Care Quality Commission (CQC).

 

Complaints Contact:
 

Blue Sky Living Ltd
11-17 Gravelly Hill North, Birmingham, B23 6BT


Email: info@blueskylivingltd.com | Phone: 0121 406 7607

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